Meds delivery startup Packapill expands to telehealth

Packapill, a drug delivery platform recently launched in Australia, has partnered with Western Australia-based Western Diagnostics Pathology of Healius Limited to provide teleconsultation services.

what’s he doing

The Perth-based medical technology startup provides on-demand delivery of pharmaceutical and non-pharmaceutical products directly from its network of more than 200 local pharmacies across the country.

The Packapill mobile app, now available on the Apple App Store, “simply charges a flat fee for delivery of products that arrive in less than three hours.”

It also allows downloading encrypted prescriptions and managing scripts for family members who may not be users of the app.

why does it matter

The upcoming launch of the telehealth offering follows a recent trial that found “incredible demand” from Australian consumers seeking GP support with more than 4,000 patient calls initially made. Its partnership with Western Diagnostics Pathology will support COVID-19 test referrals.

“Demand for this feature underscores the need to expand health services to platforms that are easily accessible for use. We are excited to launch the Consult feature more broadly for all Australians in the coming weeks,” said Lenin Rajendran, co-founder of Packapill.

Rajendran also revealed that they are now working on integrating other digital health services that will enable medical practitioners to provide online consultations by getting information from patients’ wearable devices.

snapshot market

Last month , Healthengine has announced its partnership with digital pharmacy Chemist2U to offer prescription medications. The new service has been tested in Brisbane, Melbourne and Sydney and will follow up in other capitals and major towns in the coming months.

In New Zealand, digital pharmacy PillDrop, which also delivers prescription drugs, has received an investment from registered primary care provider Green Cross Health. The My Medicine mobile app also allows users to create medication lists and profiles for their families.

Meanwhile, in Asia, digital health startups Ilag and Salim, both from Pakistan, have received seed funding to launch their online platforms that also fulfill drug orders.

on record

“Packapill is dedicated to bridging the health accessibility gap within Australia. Our app started with the delivery of on-demand pharmaceutical products in less than three hours and is now extending to all areas of patient care to support the growing needs of Australians,” Rajendran stated.

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